Northampton House,
Reviewed by ClaireKnibb on Thursday 12 July 2018
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The kindness, professionalism and unwavering support Averil Phillips & Family Independent Funeral Directors offered to my entire family at an emotional and venerable time was without exception, excellent. Their care and attention to detail helped to make a very difficult time more manageable for everyone.
Their family guided our family through the process with respect and empathy, not only throughout the planning stages and decision making, but the funeral and service, and the weeks that followed.
We were encouraged to contact them if we had any questions or requests at any stage of the process, and their experienced team were available at all times to put our minds at ease should we have any worries or concerns.
A very positive experience during a time of sadness. A huge thank you to all concerned.
ClaireKnibb would recommend Averil Phillips & Family to friends.
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