We very much encourage people to feed back on their experience of funeral directors.

Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.

To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.

We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.

To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.

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Most recent reviews

Review of G. M. Goold Independent Funeral Directors

Rated as "Very satisfied" by SPR on Friday 13 April 2018

"With our sincere gratitude"

We are at our lowest ebb and extremely vulnerable when we lose someone close to us.  We recently lost our dear Dad, and only remaining parent.


From my initial phone call (early on a Sunday morning) when I spoke to Mandy, both her and Geoff have been an amazing support to us.


Throughout the process, Mandy's "guiding hand" and knowledge has meant that the whole ordeal has been as "pain free" for us as possible and we are deeply grateful to them for this.


It is Mandy that I have dealt with from the start to the finish.  And she was with us on the day of the funeral, calming and guiding us through the day.  


Their attention to detail and caring approach is second to none and we are deeply grateful for their tremendous support at this difficult time.


Review of Sullivan and Son Independent Funeral Service

Rated as "Very satisfied" by Wallis60 on Friday 13 April 2018


My husband died very suddenly in February and knowing theat Sullivan & Son had dealt with my dad's funeral a few years earlier decided they would be my choice for my late husband's celebration of life. They were so understanding and nothing was too much trouble, caring and so understanding at all times. Julie, Paul and Alex you are a credit to your profession and I cannot recommend you highly enough. I will forever be grateful for making a trully awful day bearable and myself and my family would not hesitate in saying you are excellent in every way possible.


Review of Oak Funeral Services Ltd

Rated as "Very satisfied" by Mickeyb on Wednesday 11 April 2018

"Service at sensible cost"

Oak Funeral Services were absolutely superb when they looked after my brother's funeral. Jonathan and his team take all the stress out of a very difficult situation, handling all the paperwork and legal requirements that most people would struggle with. Their courteous and  professional approach is second to none, I have no reservations about recommending Oak Funeral Services to anyone needing the services of a Funeral Director.

If anyone is in need of Funeral Services, give Jonathan a call, his Company will make your life so much easier at a very difficult time, I can highly recommend them


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