We very much encourage people to feed back on their experience of funeral directors.

Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.

To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.

We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.

To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.

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Most recent reviews

Review of Woodland Wishes

Rated as "Very satisfied" by piersnewtake@hotmail.com on Sunday 04 March 2018

"The funeral we wanted"

Woodland Wishes Director Tracy O’Leary was responsive and helpful from the start and throughout the planning, the funeral and the burial. We received a call back within an hour and planned the funeral outline with her within 24 hours.

We dealt with Tracy personally from the first phone call through to the graveside without the need for any other people. With her help we all moved the coffin together including lowering the coffin into the grave - a hands-on moment which the grand-children particularly appreciated. 

Our wishes were respected and she helped us to achieve the very simple ceremony we wanted.

Costs were exactly as detailed on their website, and disbursements were set out clearly.

Highly recommend Woodland Wishes, and Tracy O’Leary 



Review of Final Journey

Rated as "Very satisfied" by Wayne1 on Friday 02 February 2018

"Perfect service provided"

I was recommended to call Tracey by my wife, to deal with my mothers passing due to her being told good things of the company and I wasn’t disappointed. Tracey is a lovely woman and extremely professional. 

I have been to, and been a part of a number of funerals and I enjoyed the refreshing ‘non gloomy’ approach of the company. I can’t speak highly enough of Tracey who obviously takes great pride in the service she provides. 


I had a few quotes and final journey are by far the best value for money, where you get the best possible service at the best price. Even though it’s not nice to discuss money and quotes at this difficult time for anyone dealing with a funeral to organise,this is a matter of fact.


If you live in and around the Carlisle area and find yourself needing this service do not look any further.


Review of Woodland Wishes

Rated as "Very satisfied" by Burgessl on Tuesday 30 January 2018

"A very personal funeral"

Tracey was extremely professional yet very kind & caring. She listened to what we wanted to do & was very happy to make my fathers funeral very personal to him & indeed what he wanted. Tracey made the official side easy to understand. My father came home the night before his funeral & we took him to his celebration service in his own car. The cardboard coffin was just perfect what he wanted. It changed a lot of people's opinions on an alternative funeral. i would highly recommend Tracey & Woodland Wishes. You can think outside the 'box' & do what you really want. Our funeral was Jan 2018.


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