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We very much encourage people to feed back on their experience of funeral directors.

Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.

To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.

We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.

To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.

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Most recent reviews


Review of Oak Funeral Services Ltd

Rated as "Very satisfied" by MrSimmons on Friday 20 July 2018

"Excellent service"

From the start all staff were courteous and friendly.
On our behalf we had to use a local funeral directors for care of the deceased during processing of paperwork etc. All done with no fuss and for a very reasonable fee.
Oak funerals were at all times very easy to deal with and quietly efficient. Picking a funeral director is a gamble unless you have someone to recommend. This was that gamble and I was extremely satisfied and now I can do the recommending.

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Review of Averil Phillips & Family

Rated as "Very satisfied" by ClaireKnibb on Thursday 12 July 2018

"Their Family Supported Our Family"

The kindness, professionalism and unwavering support Averil Phillips & Family Independent Funeral Directors offered to my entire family at an emotional and venerable time was without exception, excellent. Their care and attention to detail helped to make a very difficult time more manageable for everyone.

Their family guided our family through the process with respect and empathy, not only throughout the planning stages and decision making, but the funeral and service, and the weeks that followed.

We were encouraged to contact them if we had any questions or requests at any stage of the process, and their experienced team were available at all times to put our minds at ease should we have any worries or concerns.

A very positive experience during a time of sadness. A huge thank you to all concerned.

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Review of Woodland Wishes

Rated as "Very satisfied" by suealexander2016@gmail.com on Saturday 07 July 2018

"Fantastic service"

I wanted to thank Tracy for all her help and support.  The funeral was literally planned in one week! I felt she was professional and managed  to put my mind at rest at every stage of the process.  Thank you so much Tracy as this was not originally an easy funeral to put together.  

I would definitely recommend Tracy.

Thank you!

Susan 

 

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