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We very much encourage people to feed back on their experience of funeral directors.

Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.

To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.

We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.

To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.

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Most recent reviews


Review of Full Circle Funerals

Rated as "Very satisfied" by cvdownham on Saturday 08 September 2018

"Caring and wonderful"

So grateful to Sarah, Ruth and the other staff at Full Circle for helping my family to give my dad a perfect send off. Right from the day he died, Full Circle were there to hold our hands through the process and the finished ceremony was just as we wanted it to be. The staff at Full Circle are knowledgeable, caring and empathetic. Thank you all.

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Review of Final Journey

Rated as "Very satisfied" by slcunn on Monday 27 August 2018

"Superb service! "

Outstanding service from start to finish, felt like it was a friend helping us rather than a business of the sudden passing of my Dad. The empathy and genuine caring nature from Tracey helped us tremendously give my Dad the send off he deserved. Would definitely recommend and have recommended to others already. Little things down to the colour of the Final Journey van and the clothes Tracey wore made the experience less scary and daunting rather than the usual black and "grim reaper' style. Couldnt thank Tracey enough. 

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Review of W. and K. Gerrie

Rated as "Very satisfied" by mac.rutherford@btinternet.com on Saturday 18 August 2018

"Excellent service"

My brother died at 10.20 am. on Saturday the 4th August. We called Matthew Gerrie aound mid day, & he was there at 5pm to talk everything over with myself & Bruce's widow, he did so very professionally. He then took the body away, called to see Monique his widow later in the week, everything went very smoothly. The funeral co-ordinator was arranged by Matthew, who got together with his widow to talk about Bruce & what Monique wanted to be said, &  the printed cards of the service were very nice indeed. excellent quality, the bouquet of flowers was excellent. And 2 cars arranged by Matthew all arrived with time to spare for a chat & introductions to familly members before the service. Matthew did an excellent job, made it much easier for us, & we cannot recommend his services enough.

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