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We very much encourage people to feed back on their experience of funeral directors.

Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.

To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.

We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.

To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.

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Most recent reviews


Review of Oak Funeral Services Ltd

Rated as "Very satisfied" by Sandie on Monday 12 November 2018

"Brilliant support and guidance"

Thank you so much for the support you gave the three of us when our mum came into your care.
You made us feel comfortable and gave us time to express ourselves before we decided on our final tributes. Talking us through our options and the advice you gave us helped guide us to make the right choices for mum.

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Review of Final Journey

Rated as "Very satisfied" by Shopper on Friday 02 November 2018

"Excellent service"

Tracy provided a first class service. She treated my husband with dignity and respect which gave me great comfort. She called me when he was with her and said “ don’t worry, I am going to look after him, he isn’t alone”. I knew in that moment I had made the best decision in choosing her to organise the funeral.

Tracy was professional, informative and imaginative. She made recommendations that made the day extremely personal and special. 

I would highly recommend Final Journey. 

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Review of Oak Funeral Services Ltd

Rated as "Very satisfied" by BSimpson72 on Monday 29 October 2018

"Dad's funeral"

This was the first time that I ever had to arrange a funeral and I cannot praise enough the quick responsiveness and ongoing communication that was received from Jonathan on the days leading up to the funeral. All matters were dealt with sensitively and appropriately. On the day Jonathan played the role of the celebrant really well and the personal touches he gave during the service were second to none. So much so that I was saying to my wife that it was almost like he knew my Dad. Thank you for all of your hard work and efforts.

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