We very much encourage people to feed back on their experience of funeral directors.

Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.

To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.

We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.

To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.

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Most recent reviews

Review of Hedley Jackson Funeral Directors

Rated as "Very satisfied" by SueT on Thursday 12 October 2017

"Excellent Service"

Debbie at Hedley Jackson helped us with the funeral arrangements following the sudden death of my Mum. We were dealt with in a kind and caring manner every question was answered and nothing was too much trouble. Debbie came to the burial and guided us through the process we were treated with respect at all times. The way we were treated made a big difference at a very difficult time. If you are looking for a Funeral Director I can not recommend Hedley Jackson enough.


Review of Final Journey

Rated as "Very satisfied" by chrisfitz on Thursday 28 September 2017

"Simple but Beautiful"

From start to finish Tracy was an absolute 'Rock' . She was so calm and caring it was like talking to a member of my family and not an absolute stranger. I felt I could trust her with every aspect of my Brother's Funeral and she proved me right. It was a Simple Funeral but 'Said it All' just what my Brother would have wanted, and his friends and family.

So a BIG THANK YOU for being professional but understanding.





Review of G. M. Goold Independent Funeral Directors

Rated as "Very satisfied" by DerekSmith on Monday 18 September 2017


Found G & M Goold through the Natural Death Centre's excellent website.  They were everything I wanted, they listened carefully to what I wanted and executed it perfectly.  I guess that though not unique, my requests were uncommon, and I felt only supported at all times.  Highly recommended.


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