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We very much encourage people to feed back on their experience of funeral directors.

Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.

To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.

We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.

To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.

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Most recent reviews


Review of Woodland Wishes

Rated as "Very satisfied" by JacquelineOgden on Wednesday 01 August 2018

"A Beautiful Celebration"

Never having required a funeral director before, we couldn't have been luckier than to find Tracy.  Right from our first enquiry phone call on the day of our mother's death, she was calm, sympathetic and encouraging.  We were able to put together a beautiful celebration of mum's life with Tracy's help and thoughtful suggestions (such as using the small chapel in Cambridge Cemetery as our venue which was so much more personal than the Crematorium, which can seem like a production line).  We picked a willow coffin and chose mum's favourite colours for the spray of flowers on top of the coffin.  Everyone was very moved to be asked to place a single flower on the coffin as they said their final farewells.  Tracy's sensitivity, understanding and professionalism guided us through what could have been the most difficult weeks of our lives, for which we will always be grateful.

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Review of Woodland Wishes

Rated as "Very satisfied" by dg_wheeler@hotmail.com on Wednesday 01 August 2018

"Fantastic Service"

Tracy came down to visit the site we had chosen for my wife's funeral and dealt with the crematorium directly and took away all the hassle of the formalities. This allowed me to concentrate on what was important to me which was to get the service right. It was in a field in a marquee and needed quite a lot of planning. Tracy assured me that I just needed to let everyone do their job and the ceremony was a brilliant success - even for such a sad occasion. I will never plan to use a crematorium or church for any future funeral as there are so many more sympathetic places to have these things and Woodland Wishes will help you at every stage to make it happen. Thank you Tracy.

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Review of Chelsea Funeral Directors

Rated as "Very satisfied" by Mobley on Friday 20 July 2018

"Excellent Service and Care"

I would recommend this funeral director as they are so kind & caring. They were simply the best and helped our family at a very difficult time. Excellent is how I would describe their services. Just the very best in every step of the way.

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