Reviewed by johnm on Saturday 23 February 2019
Value for money rating:
Though potentially a very sad occasion, Paul dealt with our initial enquiries with sensitivity and professionalis. He showed us a range of possibilities, put us under no pressure to accept any, and then arranged exactly what we wanted - a cardboard coffin with a wraparound picture of the Snowdon Horseshoe. He oversaw the music arrangements and the placing of boots, ice axe and a coiled rope on the coffin for the service. Quiet, calm and authoritative on the day itself, he also arranged an excellent post service spread for everyone. The whole process from initial contact to arranging the ashes was handled with a quiet humour when needed and consummate professionalism. Top marks in all respects!
johnm would recommend W. Smith and Sons (Nuneaton) Ltd. to friends.