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We very much encourage people to feed back on their experience of funeral directors.

Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.

To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.

We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.

To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.

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Most recent reviews


Review of Martin's The Funeral Directors

Rated as "Very satisfied" by Kathcavanagh1 on Tuesday 03 September 2019

"Mum and dad"

In February we lost mum very suddenly which was a great shock to us all. Martin's were mum's choice of funereal director.  As a nurse I have dealt with death quite regularly but I have never met people as caring and polite as the staff at Martin's.  Dad was unwell so Martin came to the house and very patiently took time to talk to dad and ensured that everything dad wanted was carried out. The funeral was carried out with utter dignity.  In July of this year we sadly lost dad.  Martin's again were outstanding. They treated the whole family with such respect and ensured our every need was met.  Thank you so much, you made an extremely difficult time more bearable.

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Review of Woodland Wishes

Rated as "Very satisfied" by godfrey_ashley on Monday 22 July 2019

"What my wife wanted"

 

My wife’s funeral went exactly as she had wanted. At our meeting with Tracy before the funeral she was kind, considerate and understanding and listened carefully to our requests. We were kept well informed throughout the build up to the burial.

 

The funeral exceeded our expectations. We wanted a simple burial with just close members of the family to be present and for everyone to be able to participate and make a contribution. Tracy ensured that this happened. Her quiet confidence and careful explanations ensured that everything went to plan. We couldn’t have wished for anything better.

 

We wouldn’t hesitate in recommending Tracy and Woodland Wishes.

 

Ashley Godfrey, Ware

 

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Review of Final Journey

Rated as "Very satisfied" by JH on Monday 15 July 2019

"Extraordinary, caring, loving, warm and above all else flawless service"

Exceptional is the first word that comes to mind when thinking back on how lovingly, caringly and respectfully Tracy handled my father’s funeral.

From the first moment of walking through the door at Final Journey I knew Tracy was the one to put my trust in with this sad task, and I was not wrong! My father had written down everything that he wanted, but it wasn’t to be a normal straight forward cremation, but a more personal service was needed This remarkable lady managed flawlessly to arrange every single wish, from the music requested, to one of the best celebrants I have ever seen. I must be honest and say that in the beginning we were not really happy to go with a celebrant however that feeling went away very quickly once we had the pleasure of meeting her, the celebrant that Tracy chose handled the service as if she had known my Father all his life she was remarkable and a real credit to her profession.

Final Journey managed to make a very sad time feel uplifting, eye-opening and a very special experience which can only be credited to Tracy’s remarkable abilities as a funeral director. 

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