We very much encourage people to feed back on their experience of funeral directors.
Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.
To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.
We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.
To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.
Review of Final Journey
Rated as "Very satisfied" by dawjen on Monday 17 February 2020
"Professional and caring service"
We first became aware of Final Journey when we attended the cremation of a neighbour several years ago and were very impressed with the simple yet dignified service provided by Tracy and knew it was what we would both like when our time came. Following my wife's death I contacted Tracy and she could not have been more helpful and compassionate. She understood what I wanted for my wife and kept me informed at every stage of the arrangements. I cannot thank her enough for the support she provided at a particularly difficult time. If you want a professional and caring service then I would recommend Final Journey.
Review of Sullivan and Son Independent Funeral Service
Rated as "Very satisfied" by email@example.com on Sunday 12 January 2020
Review of James Hawes and Goodchild Funeral Directors
Rated as "Very satisfied" by Teapotiko on Sunday 05 January 2020
"Excellent quality highly recommend"
From calling them to ask them to collect my dads body till being dropped off to our venue after, the service received was impeccable. The staff are very professional and patient. They know their job inside out and did everything possible to make sure we were informed and understood everything that was going to happen. I cannot thank them enough for the lively service received. I highly recommend them to everyone.