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We very much encourage people to feed back on their experience of funeral directors.

Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.

To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.

We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.

To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.

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Most recent reviews


Review of Sullivan and Son Independent Funeral Service

Rated as "Very satisfied" by maggie.ferguson8@mail.com on Sunday 12 January 2020

"Direct cremation"

Excellent

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Review of James Hawes and Goodchild Funeral Directors

Rated as "Very satisfied" by Teapotiko on Sunday 05 January 2020

"Excellent quality highly recommend"

From calling them to ask them to collect my dads body till being dropped off to our venue after, the service received was impeccable. The staff are very professional and patient. They know their job inside out and did everything possible to make sure we were informed and understood everything that was going to happen. I cannot thank them enough for the lively service received. I highly recommend them to everyone.

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Review of Woodland Wishes

Rated as "Very satisfied" by Jeannene on Sunday 29 December 2019

"Excellent service, highly recommended"

We came across Tracy's details via the Natural Death Centre's website, as we wanted a Funeral Director who would give us options regarding how much input we could have. 

From our first meeting with her, Tracy was professional, welcoming, knowledgeable and informative, but also open to the ideas we had as a family.  Once booked, she kept in regular contact, answering our questions and helpfully liaising with the woodland burial site to ensure all was arranged and agreed. 

On the day of our dad's "Celebration of his life" she arrived early, alongside family members who'd chosen to transport our dad's beautifully woven willow coffin.  Tracy helped with all aspects, from ushering in guests, to playing the ceremony music, wheeling the bier to the graveside, expertly directing family members who'd offered to lower the coffin, and getting cups of tea afterwards.  And all the time, being respectful, attentive and sensitive to our family's experience. 

We highly recommend her, especially if you're looking for a Funeral Director who understands that your loved one's funeral really matters to you, and can give it a personal touch, instead of making it feel like it's "just another funeral" on a conveyor belt of funerals.

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