We very much encourage people to feed back on their experience of funeral directors.
Most people only organise 2 funerals in their lifetimes and can find the experience bewildering. The feedback that you offer can help others to make important decisions with more confidence.
To review a funeral director's service we ask that you have been involved in the organisation of the funeral. The funeral should have taken place in the last 3 years, as funeral directors change hands so older reviews may be out of date.
We aim to work closely with funeral directors and will let them know about your review. If you have a complaint about a funeral director we recommend you investigate the Funeral Arbitration Scheme in addition to submitting a review on this site.
To review a funeral director please use the search form on the right of this page to identify them. Please then click on the 'review' button on the funeral director's page. If you have any questions please do contact us.
Review of Final Journey
Rated as "Very satisfied" by JanisJones on Thursday 23 May 2019
"First class caring service"
Following the very sudden death of our mother we contacted Tracy at Final Journey. From the initial phone call to the burying of her ashes Tracy was with us every step of the way. She was so supportive and caring, which meant a lot.
Tracy and her colleague Jen did us proud on the day of the funeral. We could not recommend them highly enough. Thank you so much for doing what you do.
Review of G.M.Taylor Independent Funeral Directors
Rated as "Very satisfied" by Barbking on Friday 17 May 2019
The service we received was exceptional from day one. We had no idea what we needed to do when our lovely Mum passed away but it was like having a friend hold your hand to guide you when Kerry introduced herself to us. She visited us at the family home and immediately made us feel reassured and explained everything in detail without bombarding us with information. The service itself was everything we hoped for and Greg was extremely professional during the service but still managed to have a friendly reassuring chat afterwards. I would thoroughly recommend using them at what is an extremely sad and worrying time.
Review of Arthur C. Towner Ltd
Rated as "Very satisfied" by Lucywalter4061 on Saturday 27 April 2019
I have never organised a funeral before and was really worried about it. Towners made it as straightforward as it could possibly have been, doing a huge amount of organising behind the scenes. I was impressed from the beginning by how organised they were. They were compassionate and respectful and listened to what we wanted. They also didn’t try to sell us anything that we didn’t want, which I’ve heard can sometimes happen when organising a funeral. The funeral was exactly what we had in mind right down to the last detail.